Commercial Partners
A better way to protect
customer-facing assets.
NUVEXET partnerships give commercial operators preferred restoration rates, consistent service, priority coordination and a clearer view of asset condition.
One request. One incident record.
The form is designed for dealerships, delivery teams, installers, manufacturers, warranty administrators, facilities teams and approved commercial partners. Each submission should create a trackable service record—not disappear into an email thread.
01
Submit
Provide contact, asset, incident and location details from any device.
02
Document
Upload a full-asset view, damage close-ups and identifying information.
03
Confirm
Receive an automatic confirmation and unique incident reference number.
04
Coordinate
NUVEXET reviews the scope, requests anything missing and schedules next steps.
Before submitting
Prepare us for the site.
Provide the information you have available. Photos and video are helpful but not. If we cannot determine the scope remotely, NUVEXET can arrange an on-site inspection.
- Create a separate asset group for each different item or repair need
- Group identical assets together and enter the quantity
- For larger jobs, a floor plan, seating chart, walkthrough or wide room photo is helpful but optional
- Show each complete asset, damage area and working clearance
- Upload any photos you already have, or submit without media and request an on-site inspection
- Include material, color, dimensions and identifying numbers
- Document mounting, utilities, access restrictions and completion date
- For healthcare assets, provide facility infection-control clearance
Urgent safety issue? Take the asset out of service and call 202-997-3455 after submitting the form.
Trade incident request
Tell us what happened.
Required dispatch informationOnly essential contact, location and incident details are. Photos, video, floor plans and walkthroughs are optional. If the available information is not enough for an estimate, NUVEXET will contact you or arrange an on-site inspection.
Where the information goes.
The system should create multiple controlled outputs from one submission so operations can respond without sacrificing the permanent record.
System of record
WordPress entry
Every field, timestamp and upload is saved under Trade Incident Requests in WPForms Entries.
Secure evidence
Restricted files
Photos are stored in the WPForms uploads area with access limited to authorized NUVEXET WordPress users.
Workflow
Notifications & Command
The service team receives an alert and secure link. A later webhook creates the matching incident and work order in Command.